Taxi Software for Operators in Mangaluru

By half past six the discharge counter at a Mangaluru hospital is already busy, and by seven a family is standing at the gate with two bags and a toddler, waiting for a car that was booked the previous evening. Patients travel into the city from the coast and from the neighbouring districts for treatment, and many of them go home by taxi rather than by bus.

Who ends up booking a car here

Medical travel is the largest stream and the least predictable, because discharge times move. Airport and railway transfers come next. Mangaluru International Airport is at Bajpe, about 20 km north of the city centre, and the city has two main stations, Mangaluru Central and Mangaluru Junction. Temple travel runs on its own calendar, and from October to February weekend visitors fill the beach routes. Gulf-returning families add a spike of their own at holiday times.

Distances that come up most weeks

Outstation work in this city concentrates on a short list of routes. Approximate road distances from Mangaluru:

• Udupi, about 60 km
• Dharmasthala, about 75 km
• Kukke Subramanya, about 105 km
• Kollur Mookambika, about 130 km
• Madikeri, about 135 km
• Murudeshwar, about 165 km
• Gokarna, about 240 km
• Bengaluru, about 350 km, and Goa, around 370 km

Dharmasthala and Kukke Subramanya are frequently covered as a single day trip, which leaves very little slack in the schedule if the first pickup runs late.

June to September rewrites the plan

The monsoon runs from June to September, and heavy rain slows the ghat sections towards Madikeri and Bengaluru. A 135 km drive that is comfortable in January can take far longer in July. October to February is the busiest tourist window, and staffing here is usually planned around those two facts rather than around the average month.

Where ETB earns its place on a booking

Booking, dispatch, GST-ready invoices, reports, Excel import and 24/7 support are on every plan, including Basic at ₹1,750 a month. Excel import reads column headers without needing a template and accepts 4,000 to 6,000 rows per upload, so a register kept over several years can be moved across in one sitting.

On Standard at ₹3,000 a month, WhatsApp notifications and payment links cover the two things hospital and airport work need most: a customer who knows the driver's details, and an advance collected before the car leaves. Driver app and live vehicle tracking sit on Premium at ₹5,000 a month, which is where fleets handling a heavy volume of airport pickups usually land.

Branding, SMS and email messages and 24/7 support are on every plan as well, which suits a fleet that takes hospital bookings at odd hours. The rider app on Standard and Premium lets a patient's family follow the car without anyone in the office picking up the phone.

Because Easy Trip Booking is based in Mangaluru, an in-person walkthrough is easy to arrange for a local fleet.

What the software will not do

It will not make a ghat road faster and it will not change a driver who ignores messages. A fleet of two or three cars working only on referrals from known families can run on a notebook and a phone for a long time. The usual breaking point arrives when two bookings are assigned to the same vehicle on the same morning.

How onboarding works when the team is already in town

Setup can be handled remotely, and an Easy Trip Booking team member can also travel to the operator's city to install the system and explain it in person. In Mangaluru the team is already in town. Support and conversation are available in Kannada, Tulu, Konkani, Beary and the other Indian languages.

Operators across many states work with Easy Trip Booking, so a remote setup call follows a process the team has run before. Annual billing is available, and there is no cap on bookings or vehicles at any tier.

A free 14-day demo needs no payment, and the plan comparison is on the pricing page. Two blog posts pick up the threads above: WhatsApp notifications for taxi bookings and what live vehicle tracking changes.

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Easy Trip Booking gives operators in Mangaluru one place to run hospital runs, temple circuits and airport pickups, with the advance collected before the car leaves. Book a free demo